Customer Programs > National Accounts

Organized to Help You Succeed
WESCO's industry-focused National Account Managers develop service and supply programs tailored to your specific requirements. Joined by specialists in implementation and cost improvement and an expert group of contract administrators and pricing analysts, WESCO's National Account Managers lead teams that combine national marketing and sales support with local product fulfillment and services through a network of 350 Branches throughout North America.

Broad Range of Electrical and Industrial Products
The typical national customer buys thousands of electrical products for MRO and OEM use, and for construction projects ranging in size from entire plants down to remodeling jobs and renovations. WESCO stocks products locally and regionally, and makes them readily available so you can lower your investments in inventory.

As a national customer, you can also rely on WESCO for its data communications equipment, and for a variety of industrial and safety supplies that enable a "one-stop shopping" experience. Complementing this mix is the ability to locate unusual or customer-specific items for you locally or from anywhere in the world.

Services Tailored to Your Requirements
Every customer has different needs and objectives for a national program. WESCO responds with a complete package of services to meet your specific customer requirements, such as JIT deliveries, bin replenishment of inventories, on-site customer service representatives, and new product training. We also provide e-commerce solutions that give you access to products, services, and uniform pricing, through whatever e-technology platform you may choose.

Effective Implementation of New Agreements
Fast implementations are important. The faster the launch of a new agreement, the sooner you can capture savings opportunities. WESCO's implementation plan includes steps to jointly manage teams at the national and local level to prioritize activities, identify key performance metrics, and track progress against objectives. Rollout packages clearly communicate schedules and objectives and assign roles and responsibilities to key individuals tasked with producing superior results. Dedicated WESCO personnel lead the effort to create positive working relationships between each of your locations and their servicing WESCO Branch.

Measurable Results
Our Value-Add process documents your cost savings opportunities and actual results through efforts such as usage analysis, unit price reductions, product standardization, training, reductions in energy consumption, and productivity improvements. Each savings opportunity or need is described, categorized, and submitted for sign-off and implementation by our local teams. We analyze activity data and share best practices among WESCO Branches and your locations to help achieve your performance objectives.